We have some new procedures and safety protocols put in place to keep all staff and patients safe while in the office. We appreciate your co-operation and patience while we adjust to our new normal.
For new patients, we will be calling and filling out initial paperwork over the phone.We will be phone screening for COVID-19 and will give you an overview of what to expect when you arrive for your appointment. We ask that you arrive at your appointment alone if possible. We want to limit the number of people in the office as best we can. Exceptions will be made for children and for those needing assistance by a caregiver.
You will have the opportunity to visit our optical to look at frames assisted by our optician Adam.
When you are finished you will pay at desk and schedule a follow-up appointment (if needed) as well as your appointment for next year.
For those who are not seeing our optometrist but are interested in selecting new frames or lenses:
All optical inquiries will be by appointment only, including eye wear consultations, repairs, and adjustments.
*Day of appointments are often available but to keep with social distancing rules we require appointments to be made via phone call first.
Glasses that have been touched by patients will be disinfected before returning to display.
We have installed a Plexiglas barrier at dispensing table and on the pupilometer. Both are disinfected after each patient interaction.
Important: Please be aware that optical appointments are to be made at least 24 hours in advance. If there are no appointments scheduled for Saturdays then our optician will not be in the office on that day only. Thank you!
Please note that there is no fee for cancelling an optometry or optical appointment. If you are experiencing any COVID-19 symptoms or feeling unwell in general, please do not feel compelled to come in. Please be courteous and call to cancel and reschedule your appointment.
We look forward to seeing you and taking care of your eye health!
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THE OFFICE WILL BE CLOSED ON
MONDAY MAY 20TH FOR THE VICTORIA DAY LONG WEEKEND.
WE WILL REOPEN ON TUESDAY MAY 21st AT 8AM.
IF YOU EXPERIENCE AN OCULAR EMERGENCY WHILE WE ARE CLOSED, PLEASE GO TO YOUR NEAREST EMERGENCY ROOM.
-DR. SASSI & STAFF